Terms of Service

Welcome to our website.

The terms “we,” “us,” and “our” refer to the owner and operator of this online store. These Terms of Service govern your access to and use of our website, products, content, and related services.

By visiting our website, creating an account, placing an order, or using our services, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree, please discontinue use of the website.

1. Eligibility and Website Access

You must be legally permitted to enter into a binding agreement in your country or region to use this website or place an order.

You agree to use our website only for lawful purposes and in accordance with these Terms.

We may restrict or suspend access to the website when reasonably necessary for maintenance, security, fraud prevention, legal compliance, or protection of our customers and business.

2. Customer Accounts

You may be required to create an account to access certain features.

You are responsible for:

  • Providing accurate and current information
  • Keeping your login details and password confidential
  • Restricting unauthorized access to your account
  • Informing us promptly if you suspect unauthorized activity

You are responsible for activity performed through your account unless it results from circumstances outside your reasonable control.

Contact us immediately at mori.83.8549@gmail.com if you believe your account has been compromised.

3. Product Information

We make reasonable efforts to present our products accurately, including their descriptions, specifications, colors, dimensions, images, and packaging.

However, minor differences may occur because of:

  • Screen and display settings
  • Lighting used in product photography
  • Manufacturing variations
  • Supplier or packaging updates
  • Product improvements

We may update, modify, replace, limit, or discontinue products without prior notice, subject to orders that have already been accepted and applicable consumer law.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not reserve it. In rare cases, an item may become unavailable after an order has been submitted.

If we cannot fulfill your order, we will contact you and issue an appropriate refund for the unavailable item.

5. Orders and Acceptance

By submitting an order, you are offering to purchase the selected products under these Terms.

After submitting your order, you may receive an automated acknowledgment. This does not necessarily mean that the order has been accepted.

We may accept your order by:

  • Sending an order or dispatch confirmation
  • Confirming successful fulfilment
  • Shipping the purchased products

We may refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

  • Suspected fraud or unauthorized payment
  • Incorrect customer information
  • Pricing or technical errors
  • Product unavailability
  • Unusual purchasing activity
  • Resale or misuse of promotional offers

If payment has already been collected for a cancelled order, the applicable amount will be refunded.

6. Prices, Currency, and Payment

Prices are displayed in the selected or applicable currency unless stated otherwise.

The final amount shown at checkout may include:

  • Product prices
  • Shipping charges
  • Applicable taxes
  • Discounts or promotional adjustments

You agree to provide complete and accurate billing, shipping, and payment information.

By placing an order, you authorize us and our payment providers to charge your selected payment method for the total amount displayed at checkout.

We may correct obvious pricing, description, or calculation errors. If an error affects an order you have already placed, we will contact you before proceeding whenever reasonably possible.

7. Promotions and Discount Codes

Promotional offers may be subject to separate conditions, including:

  • Expiration dates
  • Minimum purchase requirements
  • Product exclusions
  • Usage limits
  • Geographic restrictions

Unless stated otherwise, discount codes cannot be combined, exchanged for cash, or applied to previous purchases.

We may withdraw or correct a promotion where it contains an obvious error or has been used fraudulently.

8. Shipping and Delivery

Shipping estimates are provided for guidance and are not guaranteed delivery dates.

Delivery times may be affected by:

  • Destination and shipping route
  • Customs processing
  • Courier operations
  • Public holidays
  • Weather conditions
  • Incorrect or incomplete addresses
  • Events outside our reasonable control

You are responsible for checking that your shipping information is complete and accurate before submitting an order.

Further information is available in our Shipping Policy.

Nothing in this section limits any delivery rights that cannot legally be excluded.

9. Customs, Duties, and Import Charges

International orders may be subject to customs duties, taxes, handling charges, or import fees imposed by the destination country.

Unless expressly stated at checkout, these charges are not included in the product price or shipping fee and are generally the customer’s responsibility.

Customs authorities may delay or inspect international shipments. We are not responsible for decisions or charges imposed by those authorities, except where applicable law requires otherwise.

10. Returns, Exchanges, and Refunds

Returns, replacements, exchanges, and refunds are handled according to our Return & Refund Policy.

Eligibility may depend on:

  • The product’s condition
  • The date of delivery
  • Whether the product has been opened or used
  • Hygiene and safety considerations
  • Whether the item was damaged, defective, or incorrect
  • Applicable consumer-protection laws

Nothing in these Terms removes or limits any mandatory legal rights available to you as a consumer.

11. Product Use and Safety

Products must be used only for their intended purpose and in accordance with all supplied instructions, warnings, and safety information.

Before using a wellness, beauty, personal-care, electrical, heating, microcurrent, red-light, infrared, massage, or posture product:

  • Read the instructions carefully
  • Follow recommended session times and intensity levels
  • Stop using the product if discomfort or an unusual reaction occurs
  • Keep the product away from water unless it is specifically described as waterproof
  • Keep it out of reach of children where appropriate

You are responsible for determining whether a product is suitable for your personal circumstances.

Consult an appropriate healthcare professional before using a product if you have a medical condition, are pregnant, have an implanted electronic device, have recently undergone surgery, or have other health concerns.

12. Wellness and Medical Disclaimer

Our wellness and personal-care products are intended to support comfort, relaxation, appearance, and general self-care.

They are not intended to:

  • Diagnose a disease or medical condition
  • Replace medical advice or treatment
  • Cure or prevent an illness
  • Guarantee a particular health or cosmetic result

Product results vary depending on the individual, frequency of use, technique, lifestyle, and other factors.

Seek professional medical advice for ongoing pain, injury, inflammation, skin reactions, or other health concerns.

13. Intellectual Property

Unless otherwise stated, all website content belongs to us or is used under license, including:

  • Text and product descriptions
  • Images and product visuals
  • Videos and graphics
  • Logos and brand elements
  • Icons and illustrations
  • Page layouts and design elements
  • Software and source code

You may view the website and make purchases for personal, non-commercial purposes.

You may not copy, reproduce, republish, modify, distribute, sell, scrape, or commercially exploit our content without prior written permission.

14. Reviews, Images, and Customer Content

You may submit reviews, photographs, videos, comments, feedback, or other content where this feature is available.

You confirm that your submission:

  • Is accurate and based on your genuine experience
  • Does not infringe another person’s rights
  • Does not contain unlawful, defamatory, abusive, or misleading material
  • Does not contain malicious code or unauthorized advertising

By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, edit, and use it for website, customer-service, promotional, advertising, and social-media purposes.

You retain ownership of your original content.

We may remove submissions that violate these Terms or applicable law.

15. Third-Party Services and Links

Our website may use or link to third-party services, including:

  • Payment gateways
  • Shipping providers
  • Analytics platforms
  • Marketing applications
  • Social-media services
  • Customer-support tools

Third-party services may operate under their own terms and privacy policies.

We are not responsible for third-party websites, content, availability, or practices that are outside our control. You should review the relevant third-party terms before using those services.

16. Prohibited Activities

You must not use the website or services to:

  • Commit fraud or provide false information
  • Violate any applicable law or regulation
  • Upload malware, viruses, or harmful code
  • Attempt unauthorized access to accounts or systems
  • Interfere with the website’s security or operation
  • Scrape or harvest data without permission
  • Misuse another person’s personal information
  • Impersonate another individual or organization
  • Submit deceptive, abusive, or unlawful content
  • Abuse promotions, refunds, chargebacks, or payment systems
  • Infringe intellectual-property or privacy rights

We may investigate suspected misuse and restrict or terminate access where appropriate.

17. Website Availability and Errors

We aim to keep the website accurate, secure, and available. However, we do not guarantee that it will always operate without interruption, delay, technical error, or temporary unavailability.

We may correct errors or omissions relating to:

  • Product descriptions
  • Prices
  • Stock availability
  • Promotions
  • Shipping information
  • Website content

Where an error materially affects an order, we will take reasonable steps to inform you and provide an appropriate solution.

18. Disclaimer of Warranties

To the extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free
  • Every product will meet every individual preference
  • Results will be identical for all customers
  • Third-party services will always remain available

Nothing in this section excludes any warranty, guarantee, or consumer right that cannot legally be excluded.

19. Limitation of Liability

To the fullest extent permitted by applicable law, we will not be responsible for indirect, incidental, special, or consequential losses that were not reasonably foreseeable.

This may include losses arising from:

  • Unauthorized or improper product use
  • Failure to follow instructions
  • Customer-provided address errors
  • Third-party courier interruptions
  • Website outages outside our reasonable control
  • Results differing from personal expectations

Nothing in these Terms excludes or limits liability where exclusion would be unlawful, including liability for fraud, fraudulent misrepresentation, or other non-excludable obligations.

20. Indemnification

To the extent permitted by law, you agree to compensate us for reasonable losses, liabilities, and expenses arising directly from:

  • Your unlawful use of the website
  • Your intentional violation of these Terms
  • Your infringement of another person’s rights
  • Fraudulent, malicious, or unauthorized activity conducted through your account

This provision does not apply where the loss resulted from our own breach, negligence, or unlawful conduct.

21. Suspension and Termination

We may suspend or terminate access to the website or an account if we reasonably believe that:

  • These Terms have been materially violated
  • Fraudulent or harmful activity has occurred
  • Security or legal risks exist
  • Continued access may harm customers, third parties, or our systems

Termination does not affect rights or obligations that arose before the termination date.

Sections intended to continue after termination, including intellectual property, liability, privacy, and dispute provisions, will remain effective.

22. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply.

23. No Waiver

If we delay or fail to enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

24. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may transfer our rights or obligations as part of a merger, sale, restructuring, legal requirement, or operational change, provided this does not unlawfully reduce your consumer rights.

25. Entire Agreement

These Terms, together with our:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Any product-specific terms

form the complete agreement governing your use of our website and services.

26. Governing Law

These Terms are governed by the laws of:

[Insert the country or jurisdiction where the business is legally registered]

Any dispute will be handled by the courts or authorities with lawful jurisdiction, subject to any mandatory consumer rights available in the customer’s place of residence.

27. Changes to These Terms

We may update these Terms to reflect changes in:

  • Our products or services
  • Website functionality
  • Business practices
  • Legal or regulatory requirements

The latest version will be published on this page with an updated revision date.

Changes will not normally apply retroactively unless required by law.

28. Contact Us

For questions about these Terms, an order, or our services, contact our customer-support team:

Email: mori.83.8549@gmail.com

Please include your order number where relevant so we can assist you efficiently.